1. Controller and Scope
This Privacy Policy informs you about the processing of personal data when using the website “huahinhouse.com” (hereinafter referred to as the “Website”).

The controller within the meaning of the Personal Data Protection Act, B.E. 2562 (2019) (“PDPA”) is:

STP Professional Co., Ltd.
29/22 Soi 112 Nong Kae, Hua Hin, Prachuap Khiri Khan 77110, Thailand
Email: info(at)swissthaipro.ch

The Data Protection Officer appointed under the PDPA is Khun Kanjana Boonmuang, reachable at:
Email: kanjana(at)swissthaipro.ch

This Privacy Policy applies to all pages under the domain thailandauswandern.com, including any subdomains.

2. Legal Bases under the PDPA
We process personal data only insofar as this is permitted under the PDPA.

Legal bases include in particular:

• Your consent (Section 19 PDPA), e.g. for newsletters, contact forms, marketing cookies
• Performance of a contract or pre-contractual measures, e.g. when you request our consulting services
• Legal obligations, e.g. retention obligations under Thai law
• Legitimate interests (where permitted), e.g. to ensure the operation and IT security of the Website

Where we rely on your consent, you may withdraw it at any time with effect for the future.

3. Categories of Personal Data
Depending on your use of the Website, we may process the following categories of personal data:

• Basic data: Name, salutation, contact details (email, phone), country of residence
• Communication data: Content of inquiries via contact form or email
• Contract/consulting data: Information about your relocation plans, requested services, appointment arrangements
• Usage and device data: IP address, date and time of access, pages visited, browser used, operating system, referrer URL
• Cookie and tracking data: Information collected via cookies or similar technologies for statistical and marketing purposes

As a rule, we do not process special categories of personal data (e.g. health data), unless you voluntarily and explicitly provide such information for a specific purpose.

4. Purposes of Data Processing

• We process your data for the following purposes:
• Provision and operation of the Website
• Responding to inquiries, providing advice on relocation to Thailand, and, where applicable, arranging additional services (e.g. visa or insurance consulting)
• Creation of anonymous statistics to improve content and user experience
• Marketing and remarketing, where legally permitted and/or based on your consent
• Compliance with legal obligations and enforcement or defense of legal claims

5. Log Files and Server Data
When you access our Website, your browser automatically transmits certain information to our server, which is temporarily stored in so-called log files: IP address, date and time, requested URL, referrer URL, browser type and version, and operating system.

This data is processed to ensure a stable and secure operation of the Website and to prevent misuse; it is based on legitimate interests within the meaning of the PDPA.

6. Contact Form and Communication
If you use the contact form on the Website or contact us by email, we process the data you provide (e.g. name, email address, message, phone number) in order to handle your inquiry.

The legal basis is your consent and/or the necessity to carry out pre-contractual measures or provide our services.

7. Newsletter (if applicable)
If we offer a newsletter and you subscribe, we use your email address and, where applicable, your name to send you regular information about relocation to Thailand.
Subscription is based solely on your explicit consent (opt-in). You may withdraw your consent at any time with effect for the future, for example by clicking the unsubscribe link in the newsletter.

8. Cookies and Similar Technologies
Our Website may use cookies and similar technologies (e.g. local storage, pixels) to provide essential functions, analyze usage, and, where applicable, display personalized content or advertising.

• Technically necessary cookies: Required for the operation of the Website (e.g. language settings, security functions)
• Statistics cookies: For anonymized analysis of user behavior (e.g. Google Analytics or similar tools, if used)
• Marketing cookies: To track users across websites in order to display interest-based advertising

Non-essential cookies are only set with your consent, which you can grant, refuse, or customize via a cookie banner. You may withdraw your consent at any time via the cookie settings.

9. Web Analytics and Tracking (optional adjustment)
Where we use web analytics services (e.g. Google Analytics, Matomo, or comparable services), this is done to evaluate usage and improve our Website.
Cookies may be set, IP addresses may be truncated, and pseudonymous usage profiles may be created. Processing takes place only insofar as permitted under the PDPA and—where required—with your consent.
The specific tools used, providers, storage duration, and opt-out options should be described here in detail, including links and, where applicable, information on international data transfers.

10. Disclosure of Data to Third Parties
We only share personal data if this is necessary for the purposes stated in this Privacy Policy, if there is a legal obligation, or if you have explicitly consented.
Recipients may include in particular:

• IT service providers and hosting providers
• Providers of analytics and marketing tools
• Consulting and cooperation partners (e.g. visa services, lawyers, tax advisors, insurance companies), where necessary for your inquiry or contract
• Authorities and public bodies, where required by law

Where required by law, we conclude data processing agreements with service providers to ensure compliant handling of personal data.

11. International Data Transfers
As we are based in Thailand and may work with international service providers, personal data may be transferred to countries outside Thailand with your consent.
Such transfers are carried out only where permitted under the PDPA, for example where the recipient country provides an adequate level of data protection, appropriate safeguards are in place, or statutory exceptions apply (e.g. your explicit consent).

12. Data Retention
We retain personal data only for as long as necessary for the respective purposes or as required by law.
Once the purpose ceases to apply and no statutory retention obligations exist, the data will be deleted or anonymized in accordance with the PDPA.

13. Rights of Data Subjects
Under the PDPA, you are entitled to the following rights in particular:

• Access: You may request information about whether and which personal data we process about you
• Rectification: You may request correction of inaccurate or incomplete data
• Erasure: You may request deletion of your personal data, unless legal obligations or overriding legitimate interests prevent this
• Restriction of processing: You may request restriction of processing under certain conditions
• Data portability: You may request your personal data in a structured, commonly used format, where provided under the PDPA
• Withdrawal of consent: You may withdraw your consent at any time with effect for the future
• Objection: You may object to processing based on legitimate interests for reasons arising from your particular situation

To exercise your rights, you may contact us at any time using the contact details provided above.

14. Right to Lodge a Complaint
If you believe that we have violated provisions of the PDPA, you have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) or the competent supervisory authority.

15. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
These measures are regularly reviewed and adapted to reflect the state of the art and legal requirements.

16. Minors
Our Website is not directed at persons under 20 years of age in Thailand, unless they are considered legally competent under the PDPA.
If we become aware that we have processed personal data of minors without the required consent of their legal representatives, we will take appropriate steps to delete such data.

17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices.
The current version is always available on our Website; please review it regularly.

18. Voluntary Legal Notice (optional)
Information about the service provider under Thai law and—if desired—voluntarily in accordance with European standards (e.g. name/company, responsible person, full address, contact details) can be found at the beginning of this text.